FAQ

Pricing

Q: Is the API top-up a recurring subscription or a one-time payment? Will it expire?
A: The API top-up is a one-time payment that is consumed gradually. It does not expire and remains valid until the balance is used up.

Q: Is there a fee for downloading songs?
A: Downloading songs is free of charge. However, using the multitrack (stems) feature requires a separate payment.

Concurrent Requests

Q: What does "concurrent requests" mean? How should I understand it? How can I increase the number of concurrent requests?
A: "Concurrent requests" refers to the number of song generation tasks that can be processed simultaneously.

For example:

• If your concurrency limit is 5, you can submit 5 song generation tasks at the same time.
• If the limit is 10, you can submit 10 at once, and so on.

Higher-value top-up tiers offer a higher number of concurrent requests.

Multilingual Support

Q: What languages are currently supported for song generation?
A: Currently supported languages include Chinese, English, Japanese, Korean, Portuguese, Spanish, German, French, Italian, and Russian.

Technical Support

Q: How can I contact technical support if I encounter issues?
A: You can send an email to api-support@mureka.ai. We will respond within 24 hours.