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Error codes
This guide provides an overview of the error codes you might encounter from the API.
API errors
| CODE | OVERVIEW |
|---|---|
| 400 - Invalid Request | Cause: The request parameters are incorrect. Solution: Refer to the documentation to input the correct request parameters. |
| 401 - Invalid Authentication | Cause: Invalid Authentication. Solution: Ensure the correct API key is being used. |
| 403 - Forbidden | Cause: You are accessing the API from an unsupported region. Solution: Ensure your access is from a supported region. |
| 429 - Rate limit reached for requests | Cause: You are sending requests too quickly. Solution: Pace your requests. Check the concurrent request limit in the pricing plans. |
| 429 - You exceeded your current quota, please check your billing details | Cause: You have run out of credits. Solution: Buy more credits. |
| 500 - The server had an error while processing your request | Cause: Issue on our servers. Solution: Retry your request after a brief wait and contact us if the issue persists. |
| 503 - The engine is currently overloaded, please try again later | Cause: Our servers are experiencing high traffic. Solution: Please retry your requests after a brief wait. |